Library assistant needed in West Bromwich area £11.18ph ref 418837

You will provide a high-quality service to all users including children, young people and adults from all cultural backgrounds and to meet Council and Library and Archives standards.

You will undertake and be responsible for all tasks associated with the presentation of services, activities and events and all administrative routines and procedures.

The successful applicants will be required to support customers to access a range of library services, including self-service and virtual services, with a focus on encouraging the use of libraries.

You will ideally hold a Recognised library or customer service qualification (e.g. City and Guilds, NVQ Level 2/3 in Customer Care OR be working towards one OR equivalent skills and experience.

You must have: -

• Excellent customer service skills
• Experience of co-operating with others as part of a team
• Experience of working with adults and children
• Ideally two years’ experience of providing direct services to the public
• Excellent I.T skills
• You may be required to work every Saturday and be flexible in the hours you work in the week

Temporary role