Administrator - Financial Services (Employee benefits - Risk, Healthcare and Pensions)

Job Type: Permanent
Salary: £23,000 - £25,000
Hours: 35 hours Mon-Fri
Location: Ellesmere Port  

This is a great opportunity to join a an established and growing international financial services company, providing a wide range of financial services in the UK and abroad who’s focus is on delivering exceptional service to their clients. This is an exciting opportunity to join the Employee Benefits Division team. I am looking for individuals with either existing employee benefits/group schemes experience or demonstrable transferable skills from administrative roles within financial services.

This role will give you the opportunity of working within a forward-thinking and growing international financial services Company where you are not just a number but a valued and respected member of our close team.
As The Administrator you will:

• Maintain client records and our internal system
• Process new business applications, joiners/ leavers / changes
• Liaise with insurers and internal stakeholders
• Process policy renewals
• Check and process renewal data
• Check quotes
• Issue membership documents
• Check and issue annual renewal accounts
• Answer client queries and provide an excellent customer experience
• Prepare reports for Senior stakeholders
• This role will see you working in the administration team, alongside the team Manager, Consultants and Division Directors.

Experience and Skills Required for this role:
 

• Ideally you will have experience of working in Employee Benefits and will have knowledge of products such as Private Healthcare, Group Risk (Life, Income Protection and Critical Illness), Private Dental, Cash plans and Group Pensions (all or some experience in these benefits would be beneficial).
• Passionate about service and providing a great customer experience
• Excellent telephone skills and experience speaking with client and / or insurers and providers
• Excellent communication and interpersonal skills
• Self-Motivated and uses initiative
• Organised and Methodical with an eye for detail
• Excellent written English skills and fully competent at Microsoft Word and Excel
• Ability to think on your feet and problem solve – we encourage you to be an active part of our team and will listen to your thoughts and feedback in our daily team meetings.
• Experience in a past paced team.

Benefits:
 

• Annual Leave starting at 25 days per year (plus Statutory Bank Holidays)
• A day off on your Birthday!
• Flexible Working options to support a work/life balance
• Staff Profit Share Scheme – We want you to benefit from the company’s success!
• A monetary bonus after 5, 10, 15 and 20 years’ service – We want your loyalty to be recognised!
• Company Pension
• Life Assurance / Death in Service Scheme
• Income Protection Scheme
• Wellbeing Support Services including EAP (Employee Assistance Programme), Virtual GP and counselling options
• Supportive approach to Learning and Development opportunities with funding provided towards qualifications to help you thrive in your role
• Free car parking
• Departmental and Company Social Events
• ‘Recruit a Friend Bonus Scheme'

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.