Connecting Talent to opportunity

Connecting Talent to opportunity

Casework Support Officer


Job Description:

Casework Support Officer needed in Wembley

The rate is £18.66ph PAYE

This is a temporary role

The reference number is:                        5248155

The successful candidate will work within defined guidelines to assist in the delivery of a high quality complaints and casework service to customers, Members and Council Officers.

They will be acting as the first point of contact within the Complaints Team, maintaining professional communications with internal and external customers by taking responsibility for all post/telephone queries and handling them as appropriate.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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  • Job Type

    Contract, Full Time

  • Work Authorisation


  • Industry Sector Customer Services