Connecting Talent to opportunity

Connecting Talent to opportunity

Account Manager

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Job Description:

Job Title: Account Manager

Location: Preston

Salary: £26,000 - £30,000 (DOE) + 27 days holiday

Reports to: Operations Manager

 

Due to growth, my client is looking to recruit two Account Managers.

The ideal people will have experience of working in a driven environment, have customer facing experience, sales administration/data input experience as well as dealing with clients / suppliers via phone.

You will be expected to develop and maintain the Company's relationships with a client or group of clients (Police forces, Councils, Private sector clients, Housing associations), so that they will continue using the Company for business.

Key Responsibilities:

  • To build and maintain strong, long lasting client relationships.
  • To serve as the lead point of contact for all customer account management matters.
  • To ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • To develop and maintain a good understanding of the products and services that the Company offers and be able to advise others about them.
  • To work alongside the Account Director to generate new additional business with existing clients.
  • To track orders through from production to completion, liaising with suppliers to ensure jobs are completed to the deadline date.
  • To monitor orders for your assigned customers and notify them of updates or changes on a timely and regular basis.
  • To ensure that all required client and sales data is accurately inputted into the Company system(s).
  • To help deal with any client/supplier issues, ensuring that any are dealt with in a swift and efficient manner. Ensure that required procedures followed. 
  • To identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • To maintain professional and technical knowledge by, for example, participating in educational webinars / workshops, undertaking research, reviewing professional publications.
  • To undertake accurate and timely sales administration activities.
  • To undertake any other tasks as deemed reasonable for the role including, as required:
    • pulling together sample packs;
    • carrying out stock checks;
    • creating quotes on exact repeat orders.

 

 Ref: 1510351

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector Manufacturing
  • Years Experience

    1+ years

  • Career Level

    Manager (Manager/Supervisor of Staff)

  • Educational level

    Secondary School or equivalent

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