Connecting Talent to opportunity

Connecting Talent to opportunity

1st Line Support


Job Description:

1st Line Support
Office based, 9.00am-5.30pm

Are you an experienced IT professional looking for your next role. We are excited to partner with a market leader who is looking to recruit someone passionate about providing support to their business both in the UK and overseas.



Deliver an exceptional standard of service 

Provide 1st Line Support via remote tools, phone and email

Liaise with 3rd party vendors 

Supporting with IT Administration 

Setting up new users whilst managing hardware issues 

Prioritising workloads and complete service desk tickets in line with SLAs



Required Skills

Exceptional verbal and written communication skills

Exceptional customer service skills

Can do attitude, and willingness to learn new skills

Windows Desktop Operating Systems

Windows Server, Microsoft 365, Active Directory user administration

Good time management skills

Confident and assured, and able to operate under pressure


Interested? please click 'apply' today!


  • Job Type

    Permanent, Full Time

  • Work Authorisation


  • Industry Sector IT & Internet
  • Years Experience

    1+ years

  • Educational level

    Some Secondary School Coursework

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