Receptionist / Administrator
Job Type: Temp - Perm
Salary: £23500
Hours: Monday to Friday, between the hours of 9:00am – 5pm – Office Based
Location: Liverpool, City Centre

I have an exciting to opportunity working for a leading job provider in Liverpool City centre working front of house as a receptionist with admin and co ordinating duties. As the front of house Receptionist you will deliver effective first-class administrative support, be warm, approachable delivery style is required to build relationships and rapport. Meet and greet customers and consult with a range of organisations.

Receptionist / Administrator Duties:

• Coordinate the collection and recording of all customer information details as required by contract and internal guidelines to specific timescales as required by the contract and entered on to the specific electronic data system.
• Liaise and coordinate advisor electronic diaries and book appointments for customers issuing appointment times and dates immediately on receipt of referral.
• Work alongside the Service Manager to ensure referrals are contacted within working 2 days and advisor caseloads are managed effectively.
• Ensure upkeep of the office appearance, order stationary, open mail, answer the telephone, and take and pass on messages.
• Work to daily, weekly, and monthly targets and deadlines 
• Ensure petty cash is kept safe, issued to customers and that weekly/monthly reconciliations are conducted in a timely manner.
• Arrange payments to contractors and customers by raising and processing the necessary paperwork.
• Raise payments and purchase orders using internal financial systems.
• Work on and communicate with internal finance department systems and processes.
• Conduct monthly reconciliations for petty cash, working closely with the Finance Team to ensure smooth replenishment of petty cash.

As the Receptionist / Administrator you will:

• Be proficient in advanced Excel functions, adept at generating and distributing detailed reports on a daily, weekly, and monthly basis.
• Have exemplary customer service skills, actively engaging visitors, impressing stakeholders, and maintaining a welcoming atmosphere.
• Demonstrate ability to efficiently multitask, ensuring optimal productivity in a fast-paced environment.
• Have a proven track record of meeting deadlines with precision and efficiency.
• Be an effective communicator, skilled in prompting staff to expedite participant processes and accurately record messages.
• Have exceptional telephone manner, combining persuasive abilities to promote organizational services while managing messaging tasks.
• Have substantial finance experience, including the proficient creation of purchase orders, ensuring timely payments, and overseeing petty cash.
• Be adept at handling challenging participants, employing tact and professionalism to navigate complex situations successfully.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.