Assistant Gypsy & Traveller Services Officer needed in Cardiff, £13.47ph PAYE - Reference: RQ1343796

1. To provide a reception service for all telephone enquiries and direct presentations at the Gypsy Traveller site office. This will involve the provision of basic advice, support and assistance for all service users and for external providers that contact the service.

2. To encourage and facilitate the provision of additional support through referrals to other officers within the service as required.

3. To carry out the duties required to ensure the efficient and effective running of the Gypsy & Traveller service and the welfare of it’s residents. This will include managing and processing the daily sales of utility credits, ensuring records are updated with relevant information and providing a high quality service to all service users.

4. To assist with the reconciliation and banking of utility credits on a weekly basis.

5. To present and prepare information as required, including statistical information such as bi annual census counts of Gypsy & Traveller caravans and monthly core data.

6. To receive and record new repairs and refer these to the appropriate officers for further investigation.

7. To undertake general administrative duties i.e., scanning & indexing, photocopying, record keeping, maintaining stationery supplies, invoicing and to convene meetings and distribute minutes.

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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