Housing Officer needed in Hackney, £21.31ph PAYE - Reference: RQ1394241

To provide a tailored, resident-focused housing management service within a designated neighbourhood.

This will include:

• providing effective tenancy management and enforcing tenancy conditions;
• ensuring that tenants and leaseholders are involved in the design and implementation of estate management services to meet individual and neighbourhood requirements;
• pro-actively liaising with other housing divisions, as well as undertaking joint working across the housing service, and engaging with external partners to deliver effective services.
• To ensure that tenants understand their rights and responsibilities under the tenancy agreement and that all tenancy conditions are adhered to.
• To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments and referring complex cases to the Area Housing Manager.
• To attend Court to give evidence in cases relating to breaches of tenancy and of lease agreements and to execute evictions in conjunction with appointed bailiffs.
• To investigate and manage all reported and recorded incidents of low level antisocial behaviour in a timely manner and in accordance with service standards, legislation and the Antisocial Behaviour Policy and Procedure. Ensure that early intervention and enforcement measures are implemented to minimise the risk to the victim or perpetrator.
• To advise tenants on, and process applications under, the policies on transfers and mutual exchanges.
• To be responsible for carrying out initial tenancy visits to new tenants’ homes to ensure that they are satisfied with the service and understand the terms of their tenancy. To arrange a follow up meeting to ensure that any issues that arose are dealt with including rent and housing benefit repairs and any other tenancy issues or problems within the home.
• To carry out regular tenancy audits, use business intelligence to detect unlawful subletting, and work with internal departments where information sharing protocols are in place to protect public asserts.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.