Council Tax Advisor needed in North London Paying  £19.95 per hr ref 1403657

Full time hours on a temporary basis

We are seeking a knowledgeable and dedicated individual to join our team, focusing on the administration of local taxation legislation. The ideal candidate will play a key role in establishing correct liability and eligibility for discounts and exemptions.

Key Responsibilities:

• Utilize NEC and I@W processing systems proficiently.
• Bring a minimum of 3 years’ experience in a revenues team, ideally in billing.
• Administer local taxation and respond to inquiries in accordance with relevant legislation and policies.
• Negotiate payment plans for outstanding tax debts.
• Identify and support vulnerable customers, ensuring they receive appropriate assistance.
• Liaise effectively with internal and external stakeholders.
• Investigate and respond to member inquiries and complaints within established deadlines.
• Process incoming communications via phone, email, and correspondence, meeting set targets and deadlines.
• Maintain excellent written and verbal communication skills.
• Demonstrate strong attention to detail.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared