Complaints Investigation Officer needed in Birkenhead

The rate is £18.22ph PAYE

This is a temporary role

The reference number is:                   5258809

The successful candidate will develop and operate the department’s complaints procedures to ensure that outcomes of complaints form a basis for performance measurement and service development. To be responsible for processing, monitoring and investigating as appropriate all complaints registered under the department’s complaints procedures. To be responsible as required for dealing with political and other enquiries and referrals on behalf of the director of social services.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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