Lifeline Customer Service Advisor needed in Stoke-on-Trent

The rate is £14.36ph PAYE

This is a temporary role

The reference number is:                   5259600

The successful candidate will be the first point of contact for Telecare and Lifeline Service, providing help and support to people in potentially life threatening situations. 

They will triage calls, receive and act upon activations by other digital technology systems and receive and resolve calls received via the “Out of Hours” service, using set procedures set internally or by other departments. 

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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