Level 1 Helpdesk Support Engineer

Pearson Carter are currently working with a large client based in Kansas who need a helpdesk engineer to help with 1st-2nd line support requests for 2 of their offices.

The role is perfect for someone looking to build a career in IT, the company have big plans for the future and want to develop this hire over the next few years.

Get in touch if you are looking for your next opportunity!

Responsibilities:

• Be the POC for IT tickets, requests and issues
• Resolve tickets or escalate depending on impact/severity
• Prepare IT hardware and roll out new software

Experience:

• Support experience 1st-2nd
• MS Windows Desktop
• Knowledge of MS technologies and systems

Salary

They offer an excellent salary package: $55,000 - $65,000

Location

The client has 2 offices which are based close to each other in Lenexa, Kansas, this role will be onsite and you will support both offices.

Applications are welcome from professionals with MS IT support experience.

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Recruitment with specialist roles across the globe - www.pearsoncarter.com