Are you an organised, confident, and people-focused professional who thrives in a fast-paced environment? We’re looking for a Head Receptionist to lead a front-of-house operations and deliver an exceptional first impression to every visitor, client, and colleague.

About the Role:
As Head Receptionist, you’ll be the face of our organisation — ensuring the reception area runs smoothly and maintaining the highest standards of professionalism and customer care. You’ll oversee daily operations, support administrative processes, and create a welcoming environment that reflects our brand’s values.

Key Responsibilities:

• Lead, train, and motivate the reception team to deliver outstanding service.
• Manage front desk operations including calls, bookings, and visitor management.
• Coordinate with internal departments to ensure seamless communication.
• Handle client inquiries and resolve issues with efficiency and professionalism.
• Maintain reception policies, systems, and presentation standards.

About You:

• Previous experience in a senior receptionist or front-of-house leadership role.
• Excellent communication, organisational, and interpersonal skills.
• Strong multitasking ability with great attention to detail.
• Confident using booking systems, Microsoft Office, and email platforms.
• Professional appearance and a positive, proactive attitude.