Integration Tech Lead – CRM & AWS

Location: Hybrid (Philadelphia, PA / Remote Options Available)

Employment Type: Full-Time Permanent

About the Role

We are seeking an experienced Integration Architect to design and implement scalable, secure, and high-performing integration solutions across our enterprise systems. The ideal candidate will have experience in CRM platforms, cloud-native architectures (AWS), and API-driven integration frameworks. You’ll play a key role in shaping the organization’s integration strategy, connecting critical business platforms, and ensuring seamless data flow across applications and teams.

Key Responsibilities

• Design and implement enterprise integration architectures connecting CRM systems with ERP, analytics, and external applications.
• Define integration standards, data flow models, and governance practices to ensure performance, scalability, and security.
• Develop and maintain integration frameworks leveraging AWS services such as Lambda, API Gateway, SQS/SNS, and Step Functions.
• Collaborate closely with application owners, developers, and business stakeholders to translate business needs into technical solutions.
• Lead integration design workshops, define reusable API patterns, and drive best practices across the integration landscape.
• Monitor, troubleshoot, and optimize integrations to ensure reliable data synchronization and system uptime.
• Partner with security and compliance teams to ensure integrations adhere to regulatory and organizational standards.

Required Skills & Experience

• 7 years of experience in system integration, solution architecture, or enterprise application design.
• Strong hands-on experience with CRM systems (Microsoft Dynamics 365, Salesforce, or equivalent).
• Proven expertise in AWS cloud services and cloud integration architectures.
• Proficiency in API design and management (REST, SOAP, GraphQL) and tools such as Apigee, MuleSoft, or AWS API Gateway.
• Experience with event-driven and message-based integration using SQS, SNS, Kafka, or MQ.
• Solid understanding of security frameworks (OAuth 2.0, SAML, JWT) and data protection best practices.
• Excellent communication skills, capable of translating technical concepts to business audiences.
• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).

Preferred Qualifications

• Experience integrating CRM with ERP or data analytics platforms.
• AWS Certified Solutions Architect or equivalent certification.
• Familiarity with CI/CD pipelines, Infrastructure-as-Code (Terraform, CloudFormation), and DevOps principles.

Why Join Us

• Opportunity to lead enterprise-scale integration initiatives with modern technologies.
• Collaborative, innovation-focused environment with strong technical autonomy.
• Competitive compensation, bonus structure, and benefits package.
• Professional development and certification support (AWS, CRM, integration tools).