Salary: Up to £29k per annum (depending on experience)
Hours: 37 hours per week
Location: West London
Contract Type: Permanent, Full Time

About the Role

Are you proactive, detail-oriented and great at working with people? We’re looking for a Workplace Solutions Coordinator to help ensure our London office remains a safe, compliant and inspiring place to work.

You’ll play a key role in supporting the Workplace Solutions (Facilities) team, helping to maintain high-quality work environments, engaging with colleagues, and ensuring our buildings meet all regulatory and safety standards.

No two days are the same in this varied role, so a positive attitude, flexibility and a passion for great customer service are essential.

What You’ll Be Doing:

• Supporting the day-to-day running of our corporate workspace.

• Maintaining building standards, appearance and overall working environment.

• Ensuring compliance with regulatory and legal building-safety requirements.

• Managing supplier and contractor relationships.

• Handling colleague enquiries, providing excellent customer service and resolving issues professionally — even in challenging situations.

• Assisting with workplace improvements and introducing ideas to enhance colleague experience.

• Producing accurate reporting and supporting compliance documentation. 

We’re looking for someone who:

• Has proven experience in customer service — facilities experience is a plus.

• Is confident, approachable and able to engage with colleagues at all levels.

• Can manage difficult conversations with professionalism and empathy.

• Has strong organisational skills and a great eye for detail.

• Takes initiative and enjoys bringing new ideas forward.

• Is enthusiastic, adaptable and committed to maintaining a high-quality working environment.

If you are interested in the role, please contact Lizzie Lee at Build Recruitment.