Tenancy Services Co-ordinator needed Paying  £13.68 per hr ref OR20458

Full time hours on a temporary basis

As a Tenancy Services Coordinator, you’ll play a key role in supporting Housing Officers and ensuring smooth housing management operations. Your responsibilities will include:

• Managing appointment systems and coordinating housing surgeries, estate inspections, new tenant visits, and tenancy reviews.
• Administering requests for mutual exchanges, successions, tenancy assignments, and permissions.
• Handling enquiries, initiating calls, and encouraging customer feedback to improve services.
• Providing housing advice and reception support, including telephone and face-to-face enquiries.
• Assisting with inspections, safe and well checks, and other tenancy visits.
• Processing requests for keys/fobs, TV licences, and other referrals.
• Supporting Lifeline Service and other council sections when needed.
• Collecting and preparing statistical data and updating management information systems.
• General administrative tasks such as correspondence, minute-taking, and maintaining electronic filing systems.

 If you are interested in the role, please email your CV to [email protected] quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared