Assistant Centre Manager

We are seeking an exceptional Assistant Centre Manager to help deliver seamless daily operations and an outstanding client experience within a fast-paced, premium environment. This is a hands-on leadership role, ideal for someone who thrives on responsibility, takes pride in high standards, and leads with confidence and warmth.

You’ll play a key role in managing on-site teams, supporting operational excellence, and stepping into the Centre Manager role when required.

Key Responsibilities

• Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance teams, and contractors
• Ensure balanced task distribution and smooth daily operations
• Lead regular 1:1s, set goals, and support individual development plans
• Coordinate and document daily team briefings
• Manage rotas, authorise leave, and track team absences
• Act as Centre Manager when required
• Uphold impeccable standards of cleanliness, presentation, and hospitality throughout the Centre

Candidate Profile

If you enjoy thriving in fast-paced environments, you’ll feel right at home here. You bring energy, precision, and leadership that make an operation feel seamless and exceptional.

You’re composed, driven, and always two steps ahead — positive and solutions-led.

• Lead with a proactive, hands-on approach
• Prioritise exceptional client care with clear, confident communication
• Have strong operational and team management experience, with a natural talent for coordination
• Stay calm, adaptable, and composed under pressure
• Are relentlessly organised, with razor-sharp attention to detail
• Build trust quickly and create a warm, elevated atmosphere
• Love taking initiative, staying solutions-focused, and confidently owning client-facing events