Job Title
Microsoft Dynamics CRM/D365 CE Expert – Contract – 40 hours per week onsite

Job Overview
We are seeking a Microsoft Dynamics Expert to provide 40 hours per week onsite in Towson, Maryland. The role focuses on enhancing and building a Customer Relationship Management (CRM) tool using Microsoft Dynamics, primarily for a government department. The position also involves training employees on the use and development of the platform.

Responsibilities

• Serve as a subject matter expert (SME) for the overall design, architecture, and implementation of Microsoft Dynamics CRM solutions.
• Define logical, technical, and physical architecture for the Microsoft Dynamics CRM solution.
• Develop and maintain CRM solutions prioritizing the government department.
• Administer, support, monitor, and maintain the Microsoft Dynamics CRM solution, including customizations and configurations.
• Develop, implement, and train others in Microsoft Dynamics.
• Gather and document requirements from non-technical business users.
• Translate business requirements into technical solutions and functional design documents.
• Collaborate with business analysts, project managers, and technical staff.
• Assist with data migration tasks to/from the Microsoft Dynamics CRM solution.
• Prototype and demo solutions for users.
• Integrate Microsoft Dynamics CRM with third-party applications, databases, and external systems as needed.
• Provide ongoing technical support and end-user training.
• Perform QA and testing to ensure solutions meet user needs.
• Assist with project planning, scheduling, and deployment of new CRM features.

Experience
Minimum Qualifications:

• U.S. citizenship or green card status required. (Due to security clearances)
• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or related discipline.
• 7 years of experience in the IT industry.
• 3 years as a technical expert in an IT organization.
• 3 years developing in Microsoft Dynamics.
• Proficiency in Microsoft Dynamics 365 CRM development and customization.
• Experience with JavaScript, C#, .NET, and Web Services.
• Knowledge of Dynamics 365 APIs and SDKs.
• Understanding of CRM solutions, SQL, database management, and data migration techniques.
• Strong communication, teamwork, and problem-solving skills.

Preferred Qualifications:

• Master’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
• Experience building full lifecycle CRM solutions in Microsoft Dynamics.
• Strong understanding of CRM data modeling, workflows, and UI customization.
• Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps).
• Familiarity with Microsoft SharePoint.

Salary/Package

• Not specified

Location
Towson, Maryland (onsite, 40 hours/week)

How to Apply
Apply with your CV to be considered for this position. You can also get in touch on [email protected] or (207) 248 8299. or (207) 248 8299.

Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile, and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com

Keywords:
Microsoft Dynamics, Dynamics 365, CRM, Power Platform, Power BI, Power Apps, Power Automate, SharePoint, C#, .NET, JavaScript, SQL, Data Migration, CRM Development, Onsite, Towson, MD, Contract