Location: Swansea (Onsite)
Contract Type: Part-Time Contract
Working Pattern: 4 hours per day, 3 days per week (Monday, Wednesday, Friday)

We’re currently recruiting for an Application Support Engineer to join an onsite lab-based technical team supporting critical applications and systems. This is a fantastic opportunity for an entry-level or early-career IT professional with Level 1 helpdesk experience to gain hands-on exposure across application support, infrastructure, and networking in a structured environment.

You’ll play a key role in supporting Laboratory Information Management Systems (LIMS), maintaining system reliability, and assisting with ongoing network and infrastructure activities.

• Provide technical support for applications and systems

• Support and maintain Laboratory Information Management Systems (LIMS)

• Monitor system and application performance

• Assist with network upgrades and infrastructure changes

• Carry out routine maintenance activities

• Handle incidents and service requests via ticketing systems

• Work closely with the onsite lab and IT teams

• Level 1–2 support or helpdesk background

• Networking knowledge including:

  • Patch management

  • IP address management

  • DHCP / DNS

• Experience with:

  • Active Directory and Group Policy

  • Windows Server

  • Linux environments

• Comfortable working onsite in a technical/lab setting

• Based in or able to commute to Swansea

• Experience working in medium to large organisations

• Healthcare sector experience desirable (not essential)

• Reliable, proactive, and keen to develop technical skills

• Flexible part-time hours

• Strong hands-on technical exposure

• Entry point into application and infrastructure support

• Collaborative onsite technical environment

If you’re interested in learning more or applying, please get in touch to discuss further.

[email protected]

0191 406 6111