Systems Officer (Hybrid) needed in Rugby, £15.70ph (Negotiable) PAYE - Reference: RQ1702816

1 day on site per week

You will be responsible for the day-to-day administration of the housing system and related financial processing tasks, ensuring accuracy, compliance and continuity of service.

Key responsibilities include:

Financial & Income Processing
• Managing daily Direct Debit, BACS (ARUDD, ADDACS, AUDDIS) and cash payment files
• Uploading daily and monthly Universal Credit files
• Maintaining reconciliation spreadsheets and resolving discrepancies
• Monitoring and investigating suspense accounts
• Liaising with Income, Benefits and Finance teams to resolve payment issues

System Administration
• Day-to-day administration of the housing system (Cx), including user accounts and permissions
• Monitoring scheduled processes and resolving failures
• Supporting system upgrades and configuration updates
• Working with IT and third-party suppliers to resolve technical issues
• Supporting system interfaces between housing and corporate systems

Reporting & Data
• Producing statutory and operational reports (e.g. CORE, LAHS, LADR, NFI)
• Supporting KPI reporting requirements
• Maintaining and improving report accuracy and data quality
• Assisting with regulatory and audit requirements

Annual & Cyclical Processes
• Supporting the annual rent review system process
• Managing Direct Debit recalculations
• Supporting National Fraud Initiative returns
• Representing the service at supplier user groups where required

This is a full time role on a temporary contract basis  

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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