D365 CRM Project Analyst - £50k

I'm working with a values-driven organisation delivering critical services and support to its stakeholders. Focused on optimising processes and systems to improve operational efficiency and data-driven decision-making.

THE ROLE:

Seeking a CRM Project Analyst to optimise Microsoft Dynamics 365 and support business transformation initiatives.

Responsibilities include:

• Gathering and translating business requirements into user stories, process maps, and acceptance criteria
• Configuring workflows, forms, reports, dashboards, and integrations within Dynamics 365
• Supporting training, adoption, and mentoring for CRM users
• Improving data quality, processes, and operational reporting
• Acting as a bridge between technical teams, developers, and end users

THE CANDIDATE:

• 3 years’ experience as a CRM Analyst, Business Analyst, or similar role
• Hands-on experience with Microsoft Dynamics 365
• Strong analytical skills and attention to detail
• Experience engaging with technical and non-technical stakeholders

THE OFFER:

• £45k–£50k
• Hybrid working model
• Opportunity to work on system optimisation and business transformation projects

LOCATION:

This is a hybrid role in Surrey2x a week in office 

How to Apply

Please apply ASAP with your CV to be considered for this position.

You can also get in touch with me on [email protected] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe – www.pearsoncarter.com
Keywords: D365, Business Central, Dynamics 365, Microsoft Dynamics NAV, Dynamics NAV, Navision, Microsoft NAV, Dynamics NAV Jobs, Navision Jobs, NAV 2015, NAV 2016, NAV 2017, 2015, 2016, 2017, 2018, Consultant, Lead Consultant, Implementation, North, England, Midlands, North East, Tyne and Wear, Tyneside, Teeside, Newcastle, Sunderland, Middlesbrough, Darlington, Hartlepool, Hull, Midlands, Birmingham, West Midlands, East Midlands, Yorkshire, Sheffield, Northampton, Northamptonshire, Hiring, Manufacturing