Undertake formal duties in relation to housing legislation, housing fraud, debt, leaseholders, and leasehold services.

Support staff who are managing complex cases, including antisocial behaviour, debt management, mental health challenges, providing advice and guidance where needed

Plan, co-ordinate and deploy resources and workload appropriately to meet team and business demands.

• Work collaboratively with Neighbourhood Service Managers and other Housing Managers to monitor, analyse and deliver improvements. 

• Prepare professional and clearly written papers and communications on key issues,  such as formal complaints to ensure accurate information is included and when required present verbal or written reports to the service area Management Team, Homes and Neighbourhoods Senior Leadership Team.

Ensure performance reporting is up to date.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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