Senior Voice AI Engineer

Pearson Carter are currently working with a market-leading technology organisation within the iGaming sector. Due to continued growth and investment in AI-driven communication technologies, they are looking to appoint a Senior Voice AI Engineer to help shape the future of their cloud-based engagement platform.

This is an excellent opportunity to join a product-driven, engineering-focused organisation where technology sits at the heart of the business. You will play a key role in designing and building real-time conversational voice systems that power customer engagement at scale.

Get in touch if you are looking for your next opportunity!

Responsibilities:

• Design and build real-time Voice AI pipelines for production environments.
• Develop and optimise low-latency streaming systems using technologies such as LiveKit and WebRTC-based communication frameworks.
• Implement and fine-tune Voice Activity Detection (VAD) and conversational turn-taking logic.
• Engineer robust prompting strategies for multi-turn, context-aware conversational AI workflows.
• Integrate Large Language Models (LLMs) with voice interfaces to support agent-assist and autonomous interactions.
• Optimise systems for latency, interruption handling, reliability, and conversational naturalness.
• Evaluate and improve speech recognition accuracy and voice synthesis quality.
• Collaborate with product and operational teams to embed Voice AI solutions into customer engagement workflows.
• Ensure scalability, observability, and fault tolerance across real-time systems.
• Contribute to architectural discussions and help drive engineering best practices across the team.

Experience:

• 5 years of commercial software engineering experience, with strong exposure to AI or real-time systems.
• Hands-on experience with Speech-to-Text (STT), Text-to-Speech (TTS), and Voice Activity Detection (VAD) technologies.
• Experience with LiveKit or similar real-time communication frameworks and media streaming technologies.
• Strong understanding of Large Language Models (LLMs) and prompt engineering for conversational systems.
• Proficiency in Python and modern software development practices.
• Strong understanding of streaming architectures and latency optimisation techniques.
• Experience building, deploying, and maintaining production-grade applications.
• Excellent communication skills and ability to work effectively with technical and non-technical stakeholders.

Desirable:

• Experience working with conversational AI platforms and voice-enabled applications.
• Exposure to cloud-native architectures and modern DevOps practices.
• Experience with monitoring, observability, and performance optimisation tools.
• Knowledge of machine learning workflows and AI model evaluation techniques.
• Previous experience working within SaaS, communications technology, CRM platforms, or iGaming environments.

Salary:

Salary is dependent on experience but is looking to go up to €80,000.

Location:

This role offers a hybrid working model from their office in Malta, with a combination of office and remote working.

Benefits:

• Private health insurance with comprehensive inpatient and outpatient coverage.
• Daily breakfast and lunch provided onsite.
• Complimentary hot and cold beverages throughout the day.
• Dedicated parking space near the office.
• Annual mental health and wellbeing allowance.
• High-end equipment provided to support your work.
• Discounts on gyms, spas, massages, real estate services, and more.
• Professional development and ongoing training opportunities.
• Modern multicultural office environment with open-plan workspace.
• Dedicated recreational area including PlayStation, table football, and ping-pong facilities.
• Regular team socials, company celebrations, and team-building activities.

How to Apply:

Please apply ASAP with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.