Contract & Technical Officer needed in Sittingbourne Paying  £13.53 per hr ref OR107630

Full time hours on a temporary basis  

• Provide technical and administrative support for waste and recycling, street cleansing, leisure centre, and public convenience contracts.
• Update and manage waste and street cleansing cases through the customer service management system.
• Compile performance data, analyse trends, and identify service issues requiring attention.
• Support contract management activities, including tracking defaults, rectifications, and service improvements.
• Process and close completed fly-tipping investigations and associated records.
• Liaise with customers by telephone and correspondence, providing updates on service requests and enquiries.
• Prepare and issue customer correspondence as required.
• Allocate daily work activities to Contract Monitoring Officers.
• Maintain waste and recycling sack distribution records.
• Assist with street cleansing inspections and monitoring activities.
• Create, maintain, and update spreadsheets, databases, and performance reports.
• Maintain environmental hotspot lists and relevant records.
• Support the organisation of deep cleansing programmes, community litter-picking events, and recycling promotion campaigns.
• Take accurate minutes at contract meetings and other operational meetings.
• Populate GIS systems and produce maps to support operational activities.
• Assist in delivering projects and objectives set within departmental service plans.
• Support business transformation initiatives, audit recommendations, and the implementation of new procedures and working practices.

If you are interested in the role, please email your CV to [email protected] quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared