Contract: Day Rate: Up to 960/day Super Roster: FIFO ex‑WA Site Type: Major mining operation

This role is responsible for delivering Level 2/3 technical support across a remote mining site. You’ll manage a mix of desktop, network, server and infrastructure tasks, ensuring stable operations for both village and production environments. The position suits a technician who is confident working hands‑on, thrives in remote settings, and can operate independently under pressure.

• Provide Level 2/3 support for onsite users and operational teams.

• Maintain and troubleshoot desktops, laptops, mobile devices and peripherals.

• Resolve issues across networking, wireless, communications and connectivity.

• Assist with server, storage and general infrastructure tasks.

• Perform routine maintenance, monitoring, patching and fault remediation.

• Work with enterprise hardware including Cisco, Dell, Cisco UCS, Pure Storage, and site wireless systems.

• Support remote‑site operations and ensure continuity of critical IT services.

• Escalate complex technical issues and collaborate with broader engineering teams.

• Uphold strong communication, documentation and customer service standards.

• FIFO experience is mandatory.

• Solid background in Level 2/3 IT support.

• Broad technical capability across:

  • Desktop support

  • Networking

  • Communications

  • Servers

  • General infrastructure

• Experience in mining or remote‑site environments is highly valued.

• Exposure to Cisco, Dell, UCS, Pure Storage and wireless technologies is beneficial.

• Strong communication skills and confidence dealing with stakeholders.

• Comfortable working solo in hot, remote and demanding conditions.

• OT/industrial technology experience is a bonus.