Connecting Talent to opportunity

Connecting Talent to opportunity

IT Support

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Job Description:

FIFO Level 2/3 IT Support Engineer – 60–80 Per Hour Super

Take your infrastructure support experience into a large-scale Western Australian mining environment. You’ll work hands-on across desktop, networking, wireless, servers and site technology while enjoying excellent camp facilities, accommodation and meals.

This is an initial three-month contract with strong potential to extend based on performance.

2. Company

You’ll join an established technology services provider supporting a major Australian mining organisation. The environment is operationally critical, technically varied and ideal if you enjoy solving practical infrastructure problems while working independently on site.

3. Responsibilities
  • Provide Level 2 and Level 3 technical support to users across a remote mining operation.
  • Troubleshoot desktops, laptops, Windows environments, networking, wireless communications and site infrastructure.
  • Support server, storage and enterprise technologies, including exposure to Cisco, Dell, Cisco UCS and Pure Storage.
  • Diagnose incidents, complete technical maintenance and escalate complex problems to specialist teams.
  • Maintain clear documentation and deliver dependable customer service within a fast-paced operational environment.
4. Experience

You will need:

  • Previous FIFO experience within mining, resources, construction or another remote-site environment.
  • Strong Level 2/3 IT support experience across desktop, networking, communications and infrastructure.
  • Practical troubleshooting skills across Windows devices, servers, switches and wireless environments.
  • The confidence to work independently and communicate effectively with site users and wider technical teams.
  • Availability to commence quickly and work within demanding remote-site conditions.

Highly advantageous:

  • Experience with Cisco, Dell, Cisco UCS, Pure Storage and enterprise wireless technology.
  • Exposure to mining technology and operational environments.
  • Knowledge of OT systems and site communications.
  • Relevant Microsoft, Cisco, CompTIA or ITIL certifications.
5. Salary

You’ll receive:

  • 60–80 per hour plus superannuation, depending on experience.
  • Accommodation, meals and camp facilities while on site.
  • An initial three-month contract with potential extension based on performance.
  • Exposure to a large enterprise mining environment and a broad technology stack.
6. Location

This is a FIFO position supporting a remote mining site in Western Australia.

You must be comfortable travelling to site, working within a rostered environment and operating in hot, physically demanding conditions. Previous experience adapting to remote-site life is essential.

7. How to Apply

If you have strong Level 2/3 infrastructure support experience and a proven FIFO background, apply now with your current CV.

This is an immediate requirement, so candidates with short notice periods and current availability will be prioritised.

Pearson Carter is a specialist technology recruitment company supporting infrastructure, cloud, software and digital appointments across Australia and international markets.

8. Keywords

FIFO IT Support, FIFO Support Engineer, Level 2 IT Support, Level 3 IT Support, Infrastructure Technician, Infrastructure Engineer, Desktop Support Engineer, Systems Support Engineer, ICT Support Engineer, Mining IT Support, Mining Technology, Remote Site Support, Western Australia, WA, Perth, Pilbara, Goldfields, Mining, Resources, Windows, Microsoft 365, Active Directory, Azure, Networking, Cisco, Dell, Cisco UCS, Pure Storage, Servers, Storage, Wireless, Wi-Fi, Communications, Hardware, Software, Infrastructure, Desktop Support, Service Desk, Technical Support, ITIL, OT, Operational Technology, Contract IT Jobs, FIFO Jobs, WA Mining Jobs.

  • Job Type

    Contract, Full Time

  • Work Authorisation

    No

  • Industry Sector IT & Internet
  • Years Experience

    5+ years

  • Career Level

    Experienced (Non-Manager)

  • Educational level

    Bachelor's Degree

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