Pearson Carter is working with an established Microsoft Dynamics specialist looking for an experienced 3rd Line Business Central Support Consultant to join its team.

This is an excellent opportunity for someone who enjoys solving complex technical problems while getting involved in consultancy, system enhancements and customer-facing projects.

You'll be the go-to person for advanced Business Central issues, working closely with customers, developers and technical teams.

• Act as the escalation point for complex D365 Business Central / NAV support issues

• Perform advanced troubleshooting and root cause analysis

• Manage high-priority incidents and deliver long-term solutions

• Support system enhancements, configuration changes and minor developments

• Work directly with customers to gather requirements

• Collaborate with developers and third-party suppliers

• Strong D365 Business Central / NAV experience

• Background in 2nd / 3rd Line ERP Support

• Excellent troubleshooting and problem-solving skills

• Experience with Business Central configuration and system enhancements

• Strong customer-facing and stakeholder management skills

Salary: Up to £50,000

Exposure to complex Business Central environments

Opportunity to combine technical support with consultancy and development projects

Involvement in system improvements and customer enhancements

If you're an experienced Business Central Support Consultant looking for a role offering more technical ownership and variety, get in touch!

[email protected]
0191 406 6111