Pearson Carter are working with a growing Microsoft Partner who are looking to recruit a Dynamics 365 Business Central Support Consultant. Offering a salary of up to £50,000 and fully remote working, this is an excellent opportunity to join an expanding team, providing technical support and helping customers get the most out of their Business Central systems.

• Deliver 1st, 2nd and 3rd line support for Microsoft Dynamics 365 Business Central

• Analyse and resolve technical issues, investigating support tickets through to resolution

• Manage system configuration, user access, permissions and environment maintenance

• Provide support across key modules, including Finance, Sales, Purchasing and Inventory

• Assist with system upgrades, software releases, testing and implementation of enhancements

• Collaborate with functional consultants and developers to troubleshoot complex issues

• Support customers with system queries, user training and best-practice guidance

• Maintain technical documentation, support procedures and knowledge base resources

• Build strong customer relationships, ensuring issues are handled efficiently and professionally

• At least 2 years' experience working with Microsoft Dynamics NAV or Dynamics 365 Business Central

• Previous experience in an ERP support role, ideally within a Microsoft Partner or end-user environment

• Good knowledge of core Business Central functionality, including Finance, Sales, Purchasing and Inventory

• Proven ability to diagnose system issues and manage support requests effectively

• Understanding of Business Central administration, configuration and user permissions

• Strong communication skills with the ability to explain technical issues to non-technical users

• A logical, analytical approach to problem-solving

• Ability to prioritise support cases and manage a varied workload

• Familiarity with Microsoft Power Platform, particularly Power Automate and Power Apps

• Knowledge of SQL, database structures and Business Central data

• Experience troubleshooting integrations with external systems and third-party applications

• Relevant Microsoft Dynamics 365 Business Central qualifications or certifications

• Experience working within a Microsoft Dynamics Partner environment

Up to £50,000

Fully Remote

To find out more, apply with your CV or contact [email protected] or 0191 406 6111.

Pearson Carter specialises in Microsoft Technology, ERP, Data, Software Development, and Digital Transformation recruitment across the UK and internationally.