Opportunity for an IT systems administrator to join a growing IT consultancy service and be a crucial part of the operations team.

Tasks and responsibilities including:

• Manage internal and external IT Support desk, including the provision of 1st support via telephone and Email, to our managed services clients.
• Maintain knowledge of our IT and business systems for all employees with regular communication and accessible training on how to best to setup, manage and utilise the systems in use.
• Management, system administration and maintenance of all systems, applications and internal networks
• Administration and control of Azure, AWS and related development, demonstration and proving environments.

Desirable skills and capabilities

Previous experience administrating a corporate network, including:

• WiFi
• Active Directory / DHCP
• SonicWall Firewall Administration
• Windows 2012 / 2016 / 2019 installation/configuration/administration
• Windows 10 installation/configuration/administration
• Knowledge of Mac Desktop operating systems would be advantageous.
• Office 365 Application Suite Administration (Email/Teams/OneDrive/SharePoint)
• VOIP Phone System Administration (Mitel & 3CX)
• Jira / Confluence Administration
• Experience of Cyber Essential Plus Certification process
• Defining, implementing and improving IT policies and processes
• Experience of supporting the implementation of ISO 27001 standard.
• ITIL experience – demonstrate experience of working in an ITIL environment.

Beneficial Certifications

• Cloud Administration, such as AWS and Microsoft Azure.
• Degree in Computer Science

This vacancy is advertised by Agile Recruitment Ltd. The services advertised by Agile Recruitment Ltd for contract and interim recruitment are those of an Employment Business and for permanent and fixed-term recruitment are those of an Employment Agency.