Housing Options Advisor needed Ellesmere Port paying £16.46 per hr PAYE Ref: 5167349

This is working full time hours on a temporary basis

Responsibilities:

To act as the first point of contact for advice, assistance and support to provide an efficient, friendly and responsive service to all customer and stakeholder enquiries either in person, by telephone, home visit, email or in writing

To assess homelessness applications and make sound decisions, ensuring that the obligations under the Housing Act 1996, Part VII (as amended) and the Homelessness Reduction Act are complied with and once  assessed and investigated make decisions on the duties owed

To review Personal Housing Plans with customers to ensure successful outcomes and.to prevent and relieve homelessness by exploring all options and utilizing ‘prevention tools’.

To work in partnership with the Contracted Support Provider to prevent and relieve homelessness, in particular ensuring that customers with support needs are referred for support

Make referrals to, and liaise closely with, other agencies in order to provide appropriate housing solutions to contribute to the delivery of service objectives to ensure that the service contributes effectively to tackling social exclusion, worklessness, debt and overcrowding.

Arrange suitable temporary accommodation for eligible homeless households in priority need, preventing the use of Bed and Breakfast, wherever possible.

Continue to provide advice to households in temporary accommodation to ensure effective and timely move on

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared