Customer Contracts Coordinator / Administrator required by the UK office of this award-winning, global IT / technology company. Working in a small, dedicated Contracts team, as part of a wide customer services department, this is very much a long-term career opportunity; one that will keep you busy in a role focusing on client Contracts - covering both detailed administration work and direct customer contact.

Customer Contracts Coordinator – the Role:   

This key role will see you administering a wide range of UK client contracts: 

-  Creating new contracts, amending existing ones, cancellations

-  Working closely with Credit Control and Customer Support to resolve contract queries

-  Direct contact with 2000 UK business clients

-  Contract renewal support

Customer Contracts Coordinator – the Person:  

The client seeks someone with: 

-  Prior experience in this field, ideally working for a technology company (e.g. IT / PC hardware useful), familiar with maintenance / support / service contracts.

-  A keen eye for detail

-  Excellent customer service / liaison skills

-  Strong written and verbal communication skills

-  SAP experience useful

Location: The role is a remote one during ‘Covid’ but when it’s safe to do so, the teams will be returning to a large, open plan (very spacious) office in Stevenage.

All-in-all this is a fantastic opportunity to join a busy environment, that should keep you challenged, where you can employ and develop your skills. Benefits cover: 25 days holiday, pension, life insurance and health-related. Services advertised by Dupen are those of an Agency.