Neighbourhood Advisor based in Kensington and the hourly rate is £14.14ph

This is a full time temporary contract role.

Employer Reference:      5196541

The successful candidate will provide a seamless and proactive neighbourhood advice function, delivering a range of front-line housing services to support the development and delivery of multi-channel services including face-to-face, telephone, email, webchat and social media direct message, ensuring pace, empathy and proactive customers updates are provided across a full range of housing and neighbourhood services.

They will be responsible for managing the front-line email, face-to-face and telephone service used by all residents and managing the reception area. This will include, but not limited to, queries regarding tenancy accounts, repairs, and a full range of other enquiries concerning the blocks and properties we manage.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk