Business Support Officer based in Plymouth.   

The rate of pay is from £11.18ph PAYE

This is a part time role working on a temporary contract.

The reference number is:                        RQ1028770

15 hours per week

The successful candidate will manage calls for Social Care and Crisis phone lines. Our client are looking for candidates who can show strong communication and empathy skills, who are able to handle challenging calls from members of our diverse communities and who want to be part of a committed team. Experience of using Microsoft Office packages e.g. Word, Excel, Outlook, Teams etc.

Customer care skills and the ability to show initiative when dealing with customer enquiries. Good keyboard and IT skills are essential to this role. Excellent verbal and written communication skills Strong communication skills to provide information and signpost customers and colleagues to the correct solution. Experience of working in a busy Customer Services Environment/Contact Centre Customer care qualification/training Experience of handling difficult/vulnerable customers a care environment

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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