IT Support Officer needed in SE London

The rate is £18.66ph PAYE

This is a temporary role

The reference number is:                        5247536

The successful candidate will monitor incoming queues on the IT service desk system perform initial triage of all calls and assign to correct team. They will take ownership of and resolve calls in line with service level agreements and will identify problems, log problem records and communicate appropriately.

They will log changes, providing adequate information and ensuring change records are kept up to date, provide on-site support across all sites supported by Shared Technology Services, build and/or delivery of end user equipment, collection of equipment for repair or disposal, office moves and provide cover and/or work on projects outside normal working hours (08:00 to 18:00) and on occasion at weekends.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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