IT Support Officer needed in North London Paying  £18.66 per hr ref 5247525

Full time hours on a temporary basis

• Monitor incoming queues on the IT servicedesk system perform initial triage of all calls and assign to correct team
• Take ownership of and resolve calls in line with service level agreement(s).
• Identify problems, log problem records and communicate appropriately.
• Log changes, providing adequate information and ensuring change records are kept up to date.
• Provide on-site support across all sites supported by Shared Technology Services.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared