Referral and Advice Officer needed in Bedford

The rate is £11.44ph PAYE

This is a temporary role

The reference number is:                   5258552

The successful candidate will use a telephony and electronic systems, receiving all new requests and providing a responsive service for children and families.

They will be working alongside social workers and early help managers and will identify appropriate requests and record high quality information to aid decision making in relation to the customer being referred. They will also be expected to provide quality information and advice to those customers who do not meet our service priorities and should have excellent verbal and written communication skills including excellent telephone manners and the ability to draw and identify important information from conversations, with the ability to read and comprehend written materials and instructions easily.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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